What's the Difference Between Conversational AI and Generative AI?
This article explores the key differences between conversational AI and generative AI, including their core technologies, how they work, types, applications, and similarities. The article provides insights into how these two AI types are transforming industries and how businesses can benefit from incorporating them. Artificial Intelligence ( AI ) is rapidly changing the way we interact with technology, and two prominent forms of AI are Conversational AI and Generative AI. While both types of AI are designed to mimic human intelligence, they have different functions and applications. In this article, we will explore the differences between Conversational AI and Generative AI. What is Conversational AI? Conversational AI is a type of AI that is designed to mimic human conversation. It uses Natural Language Processing (NLP) to understand and interpret human language, allowing users to communicate with computers and machines in a more natural way. Chatbots , virtual assistants , and voi...